L. Daniels
Service
Agreement
Stef with an F Beauty
West Springfield, Massachusetts
At Stef with an F Beauty, each appointment is reserved exclusively for you. Extension and color services require extensive preparation, customization, and dedicated time to ensure a seamless, luxury experience. The following policies are in place to protect both your appointment and the integrity of the schedule.
By booking an appointment, you agree to the policies outlined below.
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Appointment Reservations
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Appointments must be requested through the official booking or inquiry process and confirmed directly by Stef with an F Beauty.
Because extension services require advance planning, ordering of hair, and schedule preparation, appointment times are reserved specifically for each individual client.
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Cancellation & Rescheduling Policy
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Out of respect for the time and preparation required for each appointment, the following fees apply:
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Changes or cancellations made within 48 hours of your scheduled appointment will incur a $50 cancellation fee.
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Changes or cancellations made on the same day as your appointment will incur a fee of 50% of the total scheduled service cost.
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These fees are necessary to account for lost appointment time that cannot be filled on short notice.
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No-Show Policy
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Clients who fail to show up for their appointment without notice will be charged 50% of the scheduled service cost.
Future appointments may require prepayment or may be declined at the discretion of Stef with an F Beauty.
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Late Arrival Policy
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Arriving late may affect the ability to complete your service as scheduled.
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Arrivals more than 15 minutes late may require rescheduling and will be subject to the applicable cancellation fee.
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This policy ensures all clients receive the full, uninterrupted experience they deserve.
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Extension Hair Purchases
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All extension hair purchases are final sale and non-refundable.
Hair is custom ordered specifically for each client, and once ordered, cannot be returned or refunded.
Clients are responsible for following all aftercare instructions to ensure longevity and performance.
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Service Adjustments
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Client satisfaction is extremely important. If you have concerns about your service, please notify Stef with an F Beauty within 7 days of your appointment.
Any adjustments will be considered on a case-by-case basis.
Refunds are not provided for services rendered.
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Client Responsibility
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Clients are responsible for:
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Providing accurate hair history
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Following aftercare instructions
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Using recommended professional products
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Attending recommended maintenance appointments
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Proper maintenance is essential for preserving the integrity and longevity of your hair.
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Right to Refuse Service
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Stef with an F Beauty reserves the right to refuse or discontinue service if it is determined that proceeding would compromise the health of your hair or the quality of the result.
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Policy Agreement
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By booking an appointment, submitting an inquiry form, or receiving services, you acknowledge and agree to abide by these Service Policies.
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Contact
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Stef with an F Beauty
West Springfield, Massachusetts